Privacy Policy

Effective Date: September 24, 2026

This Privacy Policy explains how Guangzhou Kedong Technology Co., Ltd. (广州壳动科技有限公司), operating the iGo Kiosk website at igokiosk.com, collects, uses, stores, and protects information when visitors use our website, submit inquiries, or contact us.

Our business contact address is:

Chuangzhi Park, No. 28 Qinglan Street,
Panyu District, Guangzhou,
Guangdong, China

For privacy-related questions, please contact:

admin@igokiosk.com

For sales inquiries, please contact:

sales@igokiosk.com

1. Information We Collect

We may collect information that you voluntarily provide when you submit a quote request, contact form, or other business inquiry through our website.

This may include:

• Name
• Email address
• Phone number or WhatsApp number
• Country, city, or location information provided by you
• Company name
• Website
• Product interests
• Expected quantity
• Business type or intended application
• Target launch date
• Message or project requirements
• Other information you choose to provide

We may also collect limited technical and website usage information generated when you access the website, such as request information, page usage information, device or browser information, and other technical data used for website operation, security, troubleshooting, and performance monitoring.

We do not intentionally collect sensitive personal information through our standard inquiry forms.

2. How We Use Your Information

We use information collected through the website for legitimate business purposes related to your request, including:

• Responding to inquiries
• Preparing quotations
• Providing product information
• Following up on potential business opportunities
• Communicating about products, configurations, shipping, service, and support
• Managing sales inquiries and customer relationships
• Improving website operation and user experience
• Preventing abuse, fraud, or unauthorized activity
• Diagnosing technical problems
• Maintaining website security and reliability

We do not use inquiry information for unrelated purposes without an appropriate reason or your consent where required.

3. Sales and Marketing Communications

If you submit a business inquiry, we may contact you regarding that inquiry and related products or services.

We do not use purchased email lists for unsolicited bulk marketing through this website.

Where applicable, you may ask us to stop receiving non-essential marketing or promotional communications by contacting us at:

admin@igokiosk.com

This does not prevent us from sending communications necessary to respond to an active inquiry, transaction, service request, or other ongoing business relationship.

4. How We Share Information

We do not sell personal information to advertisers.

We may share information with service providers that help us operate our website and business systems, only where reasonably necessary for those services.

Current service providers may include:

Cloudflare

We use Cloudflare for website infrastructure, content delivery, security, server-side application functions, database services, and media storage.

Technical information may be processed by Cloudflare as necessary to operate and protect the website.

Zoho Mail

We use Zoho Mail for business email communications, including communication with customers and business contacts.

Resend

We use Resend to send transactional website notifications.

For example, when a visitor submits a quote request, the website may use Resend to notify our internal sales team at:

sales@igokiosk.com

Resend is used for transactional notifications and is not used by us as a purchased-list bulk email marketing system.

We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, protect our legal rights, prevent fraud or abuse, or protect the security of our systems and users.

5. International Processing

Our customers and website visitors may be located in different countries and regions.

Because our website infrastructure and service providers operate internationally, information may be processed or stored in countries or regions outside your own.

We take reasonable steps to use established service providers and to limit information sharing to what is necessary for the relevant service.

6. Data Retention

Business inquiries

Information submitted through quote forms, contact forms, or other business inquiries is generally retained for up to 24 months from the last meaningful business interaction.

After that period, the information may be deleted or anonymized.

Information may be retained for a longer period where the inquiry develops into an actual transaction, contract, after-sales relationship, dispute, accounting requirement, or other situation where longer retention is reasonably necessary for business or legal purposes.

Website usage information

Basic website usage and analytics information is generally retained for approximately 90 days, where applicable.

Different retention periods may apply to security records, technical logs, backups, transaction records, or information required for legitimate business or legal purposes.

7. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• HTTPS encryption
• Access controls
• Authentication
• Restricted administrative access
• Secure session handling
• Infrastructure security controls
• Service-provider security protections

However, no internet transmission, website, or storage system can be guaranteed to be completely secure.

8. Cookies and Similar Technologies

We do not currently use the website for third-party advertising or cross-site behavioral advertising.

The website may use strictly necessary technical mechanisms required for security, session handling, form submission, system functionality, and fraud prevention.

If we introduce additional analytics, advertising, or tracking technologies in the future, this Privacy Policy may be updated accordingly.

9. Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding personal information we hold about you.

These may include the right to request:

• Access to your information
• Correction of inaccurate information
• Deletion of certain information
• Restriction of certain processing
• Information about how your information is used

You may submit a privacy request to:

admin@igokiosk.com

We may need to verify your identity before processing certain requests.

Some information may need to be retained where reasonably necessary for an active transaction, contractual relationship, fraud prevention, security, accounting, dispute resolution, or legal obligation.

10. Children

This website is primarily intended for businesses, entrepreneurs, distributors, operators, and other commercial users.

It is not designed to knowingly collect personal information from children.

If you believe that a child has provided personal information to us inappropriately, please contact:

admin@igokiosk.com

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites that we do not control.

Visitors should review the privacy policies of those third parties separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, business operations, technology, or applicable requirements.

When we make material changes, we will update the effective date shown at the top of this page.

13. Contact Us

For questions regarding this Privacy Policy or the handling of personal information, please contact:

Guangzhou Kedong Technology Co., Ltd.
iGo Kiosk

Chuangzhi Park, No. 28 Qinglan Street
Panyu District, Guangzhou
Guangdong, China

Privacy:
admin@igokiosk.com

Sales:
sales@igokiosk.com